Agile TV: television that sets you free

How can I purchase Agile TV?

If you don't have fibre optic service, you can get it through our website, by calling 1713 or through a reseller. If you already have Parlem fibre optic service, call 1713 to purchase the Agile TV service

How much does it cost?

Fibre optic service only and 100+ 10GB fiber costs €6 a month forever. Fibre Optic 600 + 20GB at a cost of € 3.

How long does it last?

Agile TV has a minimum contract duration of 12 months.

Purchase Requirements

To sign up for Agile TV, you must have a Parlem fibre optic service. If you don't have this service, purchase the fibre optic service and add Agile TV to your order.

Your TV’s requirements

Your TV must have an HDMI cable input. If it does not have one, you will need to purchase an HDMI adapter to connect it to the input available on your TV.

I want to buy more TV BOX 4K units

You can buy up to 4 TV BOX 4K. Once you have the first TV BOX 4K running, you can purchase the rest of the TV BOX 4K by calling 1713.

When will you be able to start enjoying the service?

Once you have the fibre optic service, we'll send the 4K TV BOX to your address within 72 business hours.

How can I change my shipping address?

Call 1713, option 3 and we'll change your delivery address.

Delivery issue

Call 1713, option 3 and we'll give you information about the request.

What's in the box?

The box includes the 4K TV BOX, the battery charger, the power cord, and the HDMI and network cables.

How do I connect it to a TV?

Connecting your 4K TV BOX is easy. Watch this explanatory video by clicking here.

Can I use Wi-Fi?

We recommend that you connect your 4K TV BOX to the network via the cable included in the box. If you cannot do so, you can connect it via Wi-Fi.

Can I watch DTT without an antenna cable?

We recommend that you always connect the antenna cable as some channels do not stream. If you do not have the option to do so, you can activate the streaming function from your TV BOX 4K in SETUP & gt; PROFILE CHANGE & gt; CHANNEL MANAGEMENT & gt; STREAMING

Setting up AGILE TV service

It's easy! Watch this explanatory video by clicking here.

Modify user email?

You can modify your email on the app or by calling 1713.

Is a Gmail account required?

No. It is recommended that you have one to access the Android TV Play Store and be able to see all the content that the apps offer you. DTT features are not tied to the Android TV Play Store.

What can you do with AGILE TV?

Watch DTT the way you want; Record, access the last 7 days, stop and start the program whenever you want. Get access to trendy digital platforms and thousands of apps via Android TV. In addition to Agile TV, it is multi-device thanks to the function of Google Cast and the Agile TV app itself

External content /apps

You can download apps available from the Android TV Play Store through the Apps menu. Certain apps may not appear due to business restrictions applied by these app owners to third parties

From how many devices per hour can I see it?

You can hire up to 4 TV BOX 4Ks associated to your fibre optic service.

How can you send content from your tablet or mobile to your TV?

With Agile TV you have the option of Google Cast, where you can send videos or photos to your TV BOX 4k and watch them on your TV .

How can I watch TV3 in Valencia?

You must activate the Streaming function of your 4K TV BOX in CONFIGURATION & gt; CHANGE PROFILE & gt; CHANNEL MANAGEMENT & gt; STREAMING

Using AGILE TV away from home/app

You can watch the content of your 4K TV BOX (such as channels or recordings) through the Agile TV app; you can watch how in this video how to set up your app by clicking here. If you prefer, you can also take the 4K TV BOX to another house throughout Spain (remember that you must have a broadband connection to enjoy the content).

Learn more about AGILE TV

Go to the Agile TV help website to see the most frequently asked questions.

Remote control does not work

Synchronize the remote control while pressing the OK keys + Android TV button (round). If it doesn't work, change the batteries in case the current ones run out. If this doesn’t work, call us at 1713.

I can't see an image on my TV

Check if the HDMI connection to the TV is correct. Some TVs may not adapt to the maximum resolution of the 4K TV BOX: go to SETUP & gt; SCREEN & gt; RESOLUTION and modify the automatic resolution or the highest setting possible.

Which channels can I stop, rewind, or fast forward?

Some channels (such as the Mediaset or Atresmedia group) restrict some of the features of their broadcasts when other paid platforms are available.

How do I cancel it?

You can unsubscribe by calling the 1713. If your affiliation is linked to a promotion, please check the conditions of permanence.

What are the penalties?

If you are down before 12 months of the date of activation of the subscription of Agile TV + Rakuten TV Subscription, the corresponding charges for breach of the service's contracting system shall be applied. Remember that you must return the TV BOX 4K with the accessories; Otherwise, the corresponding charges will be applied for non-return of the equipment.

What happens to my associated fibre optic service?

If you have acquired Agile TV linked to a promotion and you are already a fibre optic service customer, your fibre optic service will also have a duration of 12 months..

How to return the TV BOX 4K?

When you unsubscribe from the service, a messenger will pass to pick up your TV 4K BOX. You will have to deposit it inside the box together with the accessories.