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Privacy Policy - Parlem

PRIVACY NOTICE PARLEM TELECOM TELECOMMUNICATIONS COMPANY

The visit to this portal does not imply that the user is obliged to provide any personal information. In the event that the user provides any personal information, the data collected in this web portal and the mobile application will be used in accordance with the provisions of the General Data Protection Regulation GDPR (EU) 2016/679 of the European Parliament of the Council of 27 April 2016. The data provided by users will be incorporated into the personal files of which PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL is responsible and will be kept in the company's facilities/offices, where the necessary technical measures are applied for the correct processing of personal data.

Users who provide personal data expressly and unequivocally consent to the incorporation of their data into the files processed digitally by PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL in order to send information about the products marketed by PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL, which will keep the data during the established legal periods. The data collected will not be transferred, unless the consent of the interested party is previously obtained.

Users may revoke consent at any time without retroactive effects. They may also exercise free of charge the rights of access, rectification, deletion, cancellation, portability and opposition of their data, in accordance with the provisions of the regulations, for which they must email to the protecciodedades@parlem.com.

PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL undertakes to communicate to the holders of the data processed the name and contact details of the Delegate of Data Protection, in the event that in the future this figure is used. PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL reserves the right to modify this privacy policy.

PRIVACY NOTICE FOR CUSTOMERS OF PARLEM TELECOM TELECOMMUNICATIONS COMPANY OF CATALONIA

PARLEM TELECOM TELECOMMUNICATIONS COMPANY SL (hereinafter PARLEM), submits to the treatment the data provided in its day by its CUSTOMERS, and that are necessary for the correct execution of the contractual relationship that links them. PARLEM values the trust and privacy of its customers, and strives to process this information ("personal data") in a responsible and legal way.

In order to inform its CUSTOMERS about the processing of their data by PARLEM, this CUSTOMER PRIVACY NOTICE has been created.

This document informs interested parties about the essential aspects with regard to the PROCESSING OF PERSONAL DATA made by the company PARLEM WITHIN the European Union.

This Notice attempts to provide you with all the information you need regarding the processing of your personal data. If not, please contact the company. The data protection team will do everything possible to answer any questions.

1. Type of personal data that is subject to processing

PARLEM brings together different types of customer data for a variety of legitimate purposes. To make it easier to understand what personal data we process and for what purpose, we have listed these categories of data and processing purposes:

PERSONAL DATA

Client code
Full name
NIF – CIF
Nationality
E-mail
Date of birth
Sex
DNI of the authorised person
Data of authorised person
Addresses
Billing
Customer category
Payment method
CC
Cardholder
Tax category.

Under no circumstances will we process sensitive data regarding our customers. Our PROCESSING of personal customer data may have different legal justifications:

  • In many cases, PARLEM needs to process the personal data of customers because it requires compliance with the execution of the commercial and contractual relationship.
  • Customers' personal data must be processed because PARLEM has legal obligations under local laws or other applicable laws.

Likewise, we also inform you that, as a customer and owner of the data processed by PARLEM in the data file called CLIENTS, that the corresponding REGISTRY OF THE PROCESSING has been made regarding the aforementioned file, and the company undertakes to keep it up to date, in order to comply with the appropriate obligations.

In the event that there are any modifications, we will notify you.

2. Access to personal data and data controllers

Your personal data is collected by PARLEM, and may also be transferred to third parties, depending on the characteristics of the processing.

2.1.-Due to obligations established in applicable Spanish law, personal data may be provided to:

  • GENERAL TREASURY OF THE SOCIAL SECURITY
  • TAX AGENCY
  • SEPBLAC

2.2.-In our role as CONTROLLERS, we may share your personal data with our service providers. PARLEM has a register of data controllers of the data of customers and suppliers, which we provide below.

  • ELSECREDIT GEMASA, SL NIF B62917380
  • ATLASSIAN PYT LTD, EU372001951
  • CENTUM SOLUTIONS, SL NIF B84306182
  • AGILE CONTENT INVERSIONES, SL NIF B66755745
  • SANTI RIBERA DE FRIAS NIF 46234981J
  • EQUINIX SPAIN, S.A. NIF A41696097
  • LLEIDA NETWORKS SERVEIS TELEMATICS, S.A. NIF A25345331
  • GOOGLE INC. EU372000041
  • HENRY MALRÀS FORÉS NIF 47623454E
  • ÁMBITO DIRECTO, SL NIF B63693998
  • HELLO UMI, SL NIF B98767551
  • ANTONIO GARCÍA GARCÍA NIF 07964529C
  • ADW EUROPE, SL B95004248
  • MEDIOS Y SERVICIOS TELEMÁTICOS, S.A. A59916627
  • GOSSAN INFORMATION TECHNOLOGIES, SL NIF B86717014
  • AVSYSTEM SŁAWOMIR WOLF SP.J. NIP 6772280451
  • MBE SPAIN 2000 SL NIF B65052706
  • SOSMATIC, SL NIF B61768834
  • ALTRAN INNOVACIÓN, S.L.U. B80428972
  • DIONISIO RUEDAS DÍAZ NIF 44284830D
  • ROCASALVATELLA NIF B64927304
  • ACCENT JURÍDIC, SL B63053995
  • PRIVATE FOUNDATION ASPROSEAT COMPANY AND WORK NIF G65258410
  • CANO & CABEZA ADVOCATS ASSOCIATS, S.L.P NIF B62063920
  • LLUÍS M. FIGUERAS COMAS NIF 46106481Z
  • CAPITAL RETURN RECOBRO JUDICIAL ONLINE, SL NIF B43869676
  • TELEMARKETING GOLDEN LINE, SL NIF B61161352
  • AUDIOVISUAL SERVICES OVERON, S.L.U. NIF B63879902
  • ALTENWALD SOLUTIONS, SL NIF B14985659
  • TÉCNICAS PROFESIONALES, SL NIF B58373820

In any case, PARLEM implements measures to ensure that there is an adequate level of data protection (for example, establishing standard contractual clauses on the processing of personal data, in accordance with the model clauses of the EU Commission). PARLEM does not make international data transfers outside the European economic area. Likewise, in the event that it was done, it would communicate it permanently to the interested parties.

3. Period of conservation of the personal data processed

In general, PARLEM only keeps the data up to FIVE YEARS after the end of the contractual relationship or until the end of the term provided for in the applicable regulations.

4. Rights of interested parties in relation to information

As the owner of the personal data managed by PARLEM in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you have the following rights with regard to your personal data:

Right of information and access to own data: As the owner of the personal data managed by PARLEM you have the right to request an overview of your personal data PROCESSED by PARLEM. To the extent that this is reasonably possible, we will inform you about the source, type, purpose, and recipient categories of your personal data. You also have the right to obtain a copy of your personal data that the company disposes of. This right of access can normally be exercised for free, but we reserve the right to charge an appropriate administrative fee when permitted by applicable law, for example, if you request multiple copies of your personal data.

Right of rectification: As the owner of the personal data managed by PARLEM, you have the possibility to rectify or delete your personal data, provided that the applicable legal requirements are met. In case of error, at the time of notification we will correct your personal data that we have on file. You may request deletion if the personal data is no longer necessary to achieve persecuted purposes, or when processing is illegal. However, the right to erase is subject to several exceptions, especially with regard to personal data, the processing of which is necessary to support litigation or to comply with legal retention requirements.

Right of deletion: As the owner of the personal data managed by PARLEM, you have the right to claim for free the effective deletion of the data and information relating to your person that are in the files, due to the unlawful processing of data, disappearance of the purpose that motivated the processing or collection, revocation of your consent or opposition to the processing, except in the case of those that by legal imperative must be preserved during the required period.

Right to limitation of processing: As the owner of the personal data managed by PARLEM you have the right to limit the processing of the data when any of the conditions contained in article 18 of Regulation 2016/679 (EU) are met.

Right to data portability: As the owner of the personal data managed by PARLEM you have the right to receive the personal data that concerns you and that you have provided us, in a structured format, of common use and mechanical reading, provided that it is technically possible for its portability to transmit them to another data controller, as set out in article 20 of Regulation 2016/679 (EU).

Right to oppose or withdraw consent: As the owner of the personal data managed by PARLEM, in certain circumstances, you have the right to object to the processing of your personal data for compelling reasons related to your particular situation and in accordance with applicable law. Under specific circumstances, you also have the right to obtain the restriction of certain forms of processing. If the processing of your personal data requires your consent, you have the right to withdraw consent for such processing at any time. The withdrawal of consent has no impact on the above processing based on this basis.

Right to file a claim: As the owner of the personal data managed by PARLEM you have the right to file a complaint or claim with the Spanish Data Protection Agency that, in the event that the company has DPO, you must make a complaint to this figure in advance. The company will inform you about the existence and data of the DATA PROTECTION OFFICER

5.-Purposes of processing.

Below we list the purposes of the processing of your personal data by PARLEM. For the correct execution of the contractual relationship.

  • To communicate information about products that may be of interest to you.
  • In order to carry out commercial actions.
  • For direct debit and payment of commercial operations.
  • To fulfil its obligations to the relevant authorities

Likewise, in the event that PARLEM appreciates a new purpose, we will communicate it to you before starting the treatment.

6.- Application of security measures

The company applies security measures to ensure unlawful non-interference or access to the data processed, which are contained in the company's Privacy Policy. The Company undertakes to comply with the provisions of the Regulations on the obligation to notify the interested party in the event of interference in their personal data.

7.- Changes in this notice and communications

We reserve the right to modify this Notice when necessary, for example, after changes in the law or regulations. In any case, we will inform you about any changes to this Notice.

Likewise, we undertake to communicate any modification of the purposes or those aspects that regulate the processing of data.